Manage Annual subscription settings

Annual subscriptions include settings that let you manage your subscription, including Subscription size, Auto-renew, and Auto-increase annual seats.

These settings apply only to Annual subscriptions. A Pay-per-use subscription has no commitment.

To check your current plan and subscription settings, see View Your Plan and Subscription.

Who can manage Annual subscription settings

Only the Workspace owner can view and change Annual subscription settings.

The Workspace owner can make changes to the Auto-renew, and Auto-increase annual seats settings at any time. Subscription size can be increased at any time, but can’t be decreased until the end of the subscription term.

What each Annual subscription setting controls

• Subscription size is the maximum number of active members covered by your Annual subscription. You can increase your subscription size at any time, but you can’t decrease it until the subscription term ends. Any time you increase it—whether manually or through Auto-increase—you start a new 12-month subscription at that larger size.
• Auto-renew keeps your Annual subscription going. When it’s enabled, the subscription renews for another 12 months at the end of the term. When it’s disabled, the Annual subscription does not renew and your Workspace continues on Pay-per-use billing after the renewal date.
• Auto-increase annual seats removes the need to adjust your subscription size manually as your team grows. When it’s enabled and your active members exceed your Subscription size, Expensify raises the size to cover them—which starts a new 12-month subscription and extends your subscription end date.

How to increase your Annual subscription size

1. In the navigation tabs (on the left on web, at the bottom on mobile), go to Account > Subscription.
2. Choose Subscription settings.
3. In the Subscription size field, enter the number of seats you want to increase to.
4. Confirm the new Annual subscription details.

Note: You can increase your subscription size during an Annual subscription term, but you can’t decrease it until the current term ends. Increasing your subscription size starts a new 12-month term, and you can’t lower the size again until that term ends.

For more details, see Learn About Plan and Subscription Management.

How to enable or disable Auto-increase annual seats

1. In the navigation tabs (on the left on web, at the bottom on mobile), go to Account > Subscription.
2. Choose Subscription settings.
3. Enable or disable Auto-increase annual seats.

While it’s enabled, any month your active members exceed your subscription size, your size increases automatically to cover them and a new 12-month subscription begins at the higher size.

How to disable Auto-renew

1. In the navigation tabs (on the left on web, at the bottom on mobile), go to Account > Subscription.
2. Choose Subscription settings.
3. Disable Auto-renew and confirm your choice.

Your Annual subscription stays active until the renewal date shown on the page. After that, your Workspace continues on Pay-per-use billing.

FAQ

Can I reduce my Subscription size during my Annual term?

No. You can increase your Subscription size at any time, but you can’t reduce it until your current Annual subscription term ends.

What happens if I increase my Subscription size?

Increasing your Subscription size starts a new 12-month Annual subscription at the larger size. Your new subscription end date is based on the date of the increase.

What happens if Auto-increase annual seats is enabled?

If your number of active members exceeds your Subscription size, Expensify automatically increases your subscription size to cover them. This starts a new 12-month Annual subscription and extends your subscription end date.

What happens if I disable Auto-renew?

Your Annual subscription remains active until its renewal date. After that, your Workspace moves to a Pay-per-use subscription unless you renew before the term ends.

Can I change my Annual subscription settings if I’m a Workspace Admin?

No. Only the Workspace owner can view or change Annual subscription settings.